Syllabus for HCM-502

Healthcare Administrator Leadership


COURSE DESCRIPTION

Healthcare Administrator Leadership explores how healthcare organizations can create sustainable competitive advantage in a volatile, reimbursement-driven industry. Topics include external and internal environmental analysis, strategy formulation, organizational design and control, and the impact of mergers and alliances on industry performance. This course also explores the theories, processes, and practical techniques of negotiation so that students can successfully negotiate and resolve disputes in a variety of situations including interpersonal and group settings. Emphasis is placed on understanding influence and conflict resolution strategies; identifying interests, issues, communication strategies, and positions of the parties involved; analyzing co-negotiators, their negotiation styles, and the negotiation situations; and managing the dynamics associated with most negotiations. We will also discuss the role of motivation as a tool for the encouragement of growth and creativity. Practical skills are developed through the use of simulations and exercises.

COURSE TOPICS

COURSE OBJECTIVES

After completing this course, you should be able to:

CO1        Evaluate the role of leadership for the healthcare administrator and how leadership style can contribute most effectively to positive outcomes.

CO2        Evaluate communication strategies and determine which strategy is most effective under certain circumstances.

CO3        Diagnose when a conflict arises with the intent of continuing to lead through it.

CO4        Analyze the essential elements of successful plans.

CO5        Differentiate between knowledge and skill level with the intent of determining how team members’ characteristics can contribute to success.

CO6        Critique skill sets, knowledge, and strengths with the intent of improving a healthcare organization.

COURSE MATERIALS

You will need the following materials to do the work of the course. The required textbook is available from the University’s textbook supplier, MBS Direct.

Required Textbook

        ISBN: 978-0071794855

Required Research

Throughout the course and for the final project, contemporary articles are required to assist in transitioning the theory and concepts. These resources can be accessed through the New Jersey State Library, which you can find through the myEdison portal under the Educational tab in the My Resources block.

You will need a library card to access the NJ State Library, which is free for TESU students. Be sure to apply early in the semester, as it may take several weeks to receive your card. 

https://www.njstatelib.org/research_library/get_a_library_card/state_employee_and_tesu_students/ 

COURSE STRUCTURE

Healthcare Administrator Leadership is a three-credit, online course consisting of eight modules, including ten discussion forums, five written assignments, and a final project. Modules include an overview, topics, learning objectives, study materials, and activities. Module titles are listed below.

ASSESSMENT METHODS

For your formal work in the course, you are required to participate in ten online discussion forums, complete five written assignments, and complete a final project. See below for details.

Consult the Course Calendar for due dates.

Discussion Forums

You are required to complete ten graded discussion forums. Discussion forums are on a variety of topics associated with the course modules and the final project. You must include at least one outside source in each discussion forum response, cited in APA format. You may find the Required Research section of the syllabus helpful in finding scholarly sources. As a guideline, your responses should be at least 75 words in length, but if you have more to say, you should do so.

Responses to other learners should take into consideration the substance of what your peers have written. If you can interject a question pertaining to the week’s reading in your response, it will add greatly to the discussion. A question may generate more discussion, which is beneficial to learning. Be supportive and encouraging to your classmates. Try to offer feedback that is meaningful to the discussion and to your classmates.

Please note there is an ungraded, but required, Introductions Forum in Module 1.

Written Assignments

You are required to complete five written assignments. The written assignments are on a variety of topics associated with the course modules. In each written assignment, you must cite a minimum of two scholarly sources that are not listed as study materials within the module. You may find the Required Research section of the syllabus helpful in finding scholarly sources. Each source should be properly cited in the references, as well as integrated throughout your paper through the use of in-text citations. Your written assignments should follow APA formatting, including both a title page and references page. Use Times New Roman font size 12, double space, and use one-inch margins on the top, bottom, and sides of the paper.

Final Project

One of the primary goals of a healthcare leader is to provide insight and direction to his or her employees. In order to do so, he or she must understand the needs of the organization and the skills and expertise that the employees need to meet the objectives of the organization. For the final project, you will assume that you are assigned the role of educator in your healthcare organization and select a topic of interest for which you will be the trainer. Since healthcare encompasses a wide range of areas, you are free to select any topic of interest to you, as long as it pertains to the healthcare field.

In Part One of the final project, you will Identify who your target audience will be and then prepare for the training by outlining your objectives and preparing some pertinent questions to lead the discussion. You will also begin conducting some research and including some of the references you plan to include, as well as a brief summary of the information they contain.

In Part Two, you will create a PowerPoint presentation and a supporting handout. The PowerPoint presentation should be no fewer than 10 slides. Please use the PowerPoint as a guide for your presentation, so you should include information in the notes section that you would share during an actual oral presentation. The handout would provide key points for the individual who is listening to your presentation to take notes on the information that you are sharing.

You will submit this project in two parts. Part One is due during Week 5 of the course and Part Two is due during Week 8. Please consult the Course Calendar for due dates.

GRADING AND EVALUATION

Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:

A

=

93–100

B

=

83–87

A–

=

90–92

C

=

73–82

B+

=

88–89

F

=

Below 73

To receive credit for the course, you must earn a letter grade of C or higher on the weighted average of all assigned course work (e.g., assignments, discussion postings, projects). Graduate students must maintain a B average overall to remain in good academic standing.

STRATEGIES FOR SUCCESS

First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:

ACADEMIC INTEGRITY

Thomas Edison State University is committed to maintaining academic quality, excellence, and honesty. The University expects all members of its community to share the commitment to academic integrity, an essential component of a quality academic experience.

Students at Thomas Edison State University are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

All members of the University community are responsible for reviewing the Academic Code of Conduct Policy in the University Catalog and online at www.tesu.edu.

Academic Dishonesty

Thomas Edison State University expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the University insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty can take the following forms:

Plagiarism

Thomas Edison State University is committed to helping students understand the seriousness of plagiarism, which is defined as using the work and ideas of others without proper citation. The University takes a strong stance against plagiarism, and students found to be plagiarizing are subject to discipline under the academic code of conduct policy.

If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, or without identifying it as a direct quote, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > Citing Sources.)

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else’s. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

For examples of unintentional plagiarism, advice on when to quote and when to paraphrase, and information about writing assistance and originality report checking, click the links provided below.

Examples of Unintentional Plagiarism

When to Quote and When to Paraphrase

Writing Assistance at Smarthinking

Originality Report Checking at Turnitin

Disciplinary Process for Plagiarism

Acts of both intentional and unintentional plagiarism violate the Academic Code of Conduct.

If an incident of plagiarism is an isolated minor oversight or an obvious result of ignorance of proper citation requirements, the mentor may handle the matter as a learning exercise. Appropriate consequences may include the completion of tutorials, assignment rewrites, or any other reasonable learning tool in addition to a lower grade for the assignment or course. The mentor will notify the student and appropriate dean of the consequence by e-mail.

If the plagiarism appears intentional and/or is more than an isolated incident, the mentor will refer the matter to the appropriate dean, who will gather information about the violation(s) from the mentor and student, as necessary. The dean will review the matter and notify the student in writing of the specifics of the charge and the sanction to be imposed.

Possible sanctions include:

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