MSH-501 Hospitality Management in the 21st Century Global Workplace
This course introduces learners to the strategic management of human resources as the foundation for effective organizational management and leadership. By focusing on key leadership styles, management strategies, and strategic delivery of service within the hospitality services industry, students gain a fundamental understanding of the skills and philosophies needed to be successful in this ever-changing industry. By emphasizing an empirical and applied approach to stakeholder engagement, learners are exposed to leading edge information through case studies, contemporary literature, engaging industry projects, and field research.
Credits: 3
Delivery Methods: Online
Preview the Online Syllabus 
(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)
MSH-502 Hospitality Industry Law and Labor Relationships
This course presents students with the foundational legal and related ethical principles of hospitality management. Students examine the array of legislation that governs the global hospitality industry. The course allows students to integrate legal knowledge into a practical approach to management. Areas covered include business structures, contracts, employment law, and safety and security. The driving philosophy of this course is prevention, with a focus on minimizing the risk of litigation. Although the course emphasizes U.S. legislation, there is also significant consideration of the global nature of hospitality and the policies and procedures necessary for conducting business internationally.
Credits: 3
Delivery Methods: Online
Preview the Online Syllabus
(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)
MSH-503 Strategic Planning and Operations in the Hospitality Industry
This course provides learners the opportunity to apply the core concepts of strategic management within the hospitality industry. Students learn how to effectively formulate and implement business policies while gaining insight into the effective evaluation of hospitality organizational practices. By focusing on key management topics and industry-applied cases, students gain an understanding of the growing importance of data, from operational and marketing information to financial and industry-vendor supplied data, in strategic decision making. Through an examination of key topics tied to industry examples, learners gain an appreciation of how to effectively leverage organizational strategy to build a competitive advantage.
Credits: 3
Delivery Methods: Online
Preview the Online Syllabus
(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)
MSH-504 Technology Systems and Applications in the Hospitality Industry
This course is designed for graduate students to learn about hospitality information technology (IT). This course prepares students to effectively evaluate, implement, monitor, maintain, retire, and secure hospitality technology systems. The topics covered include hospitality industry common functions such as reservation, rooms management, guest accounting, and food and beverage management, and more IT related topics of database management and system and security maintenance. The course will also allow students to examine hospitality IT interfacing and strategic planning from a global perspective.
Credits: 3
Delivery Methods: Online
Preview the Online Syllabus
(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)