APS-600 Enhancing Performance in Technology Organizations
This course provides an overview of the most successful strategies and approaches for achieving performance improvement in technology-based organizations, using the latest research findings and examples of high performing technology organizations. Topics covered include organizational capabilities in managing costs and productivity, performance measurement, leadership system for high performance, enhanced quality in products and services, employee engagement, and enhanced customer engagement and satisfaction as well as performance capabilities (such as organizational values, adaptability, flexibility, agility, responsiveness, and decisiveness) that enable organizations to anticipate and respond to change. The Baldrige Criteria for Performance Excellence are examined as assessment tools for achieving desired organizational capabilities. Discussion also covers specific approaches that contribute to high performance and organizational effectiveness, such as customer relationship management, supply chain management, Six Sigma, lean methodologies, and other process improvement tools. Successful applications of these strategies and approaches are illustrated through practical applications.
Credits: 3
Delivery Methods: Online
Offered in Jan 2023, Apr 2023, Oct 2023, Apr 2024
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APS-601 Technology Innovation and Commercialization
This course examines the relationship between sustainable growth, innovation, and the commercialization process. Particular emphasis is placed on how to drive profitable innovation through a dynamic process of constantly creating new business models, improving customer experiences, opening new markets, and commercializing or launching new products. Students will research innovative technologies; identify processes that transform technology innovations, research, and results from the laboratory to the real marketplace; determine their commercialization potential; and discuss different types of legal protection.
Credits: 3
Delivery Methods: Online
Offered in Apr 2023, Oct 2023, Apr 2024
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APS-602 Managing People in Technology-Based Organizations
Regardless of the size and purpose of the organization and the level of technology involved, people are the common denominator when managing in an information-based global economy. Success or failure hinges on the ability to attract, develop, retain, and motivate a diverse array of appropriately-skilled employees. The purpose of this course is to help students appreciate the value of effective management of people in technology-based organizations as well as to provide the approaches, tools, and methods for doing so. The course will aid students in influencing performance in technological organizations by showing the linkages between contemporary organizational behavior theories and their application. The course has a pragmatic perspective, and the theory-practice link relies on real-life examples, current events, and case studies. Students will both understand organizational behavior concepts and be able to apply them to technology-based organizations. The course focuses on three levels of managing behavior in organizations: managing individual employees; managing groups and relationships effectively; and managing behavior across the organization. In addition, the course will cover emerging organizational behavior topics facing technology-based organizations, such as managing a global workforce, virtual organizations and teams, motivating for creativity/innovation, designing high performance work systems, developing learning organizations, self-efficacy, transformational leadership, work-life balance, the linkage of motivation theory to practice, creating a culture for high performance, and change management.
Credits: 3
Delivery Methods: Online
Offered in Jan 2023, Apr 2023, Jul 2023, Jan 2024
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APS-510 Project Management for Technology
This course introduces project management from the standpoint of a manager who must organize, plan, implement, and control tasks to achieve an organization's schedule, budget, and performance objectives. Tools and concepts such as project charter, scope statement, work breakdown structure, project estimating, and scheduling methodologies are studied. Students will practice with Microsoft Project software to be able to manage a project from start to deployment. What is a project? How is it managed? What is the best approach? This course will answer those questions and many more. This is an opportunity to learn the project management fundamentals that can guide a project through a maze of challenges to successful completion. Successful projects do not occur by luck or by chance. In fact, many projects do not achieve their organization's goals.
Credits: 3
Delivery Methods: Online
Offered in Jan 2023, Apr 2023, Jul 2023, Oct 2023, Jan 2024, Apr 2024
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APS-610 Cost Estimation and Financial Management For Engineers and Technologists
Decisions on large and small programs, whether in government or industry, always have a financial component and financial impacts. This course will provide students with an understanding of the financial aspects of decision making. The focus will be on the application of cost estimates and cost benefit analyses to program and financial management, budget preparation and justification, the understanding and use of financial statements, and program control. In addition, the course will help participants to become informed consumers of cost estimates and cost benefit analyses. Being informed includes evaluating the strengths and weaknesses of the cost-benefit analysis approach as well as the role of risk and uncertainty, comprehending sensitivity analysis, and knowing the right questions to ask when the individual is the recipient of a cost-benefit analysis.
Credits: 3
Delivery Methods: Online
Offered in Jan 2023, Apr 2023, Jul 2023, Oct 2023, Jan 2024, Apr 2024
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THC-625 Technology and the Human Community: Challenges and Responses
Technology and the Human Community: Challenges and Responses looks at technology historically and philosophically. The course focuses on technological issues affecting contemporary and emerging professional, public, and private structures. A central issue is the role of the citizen in dealing with political, economic, and social pressures related to technology. A key purpose of this course is for students to exchange views by engaging in and discussing serious social and technological issues with a view toward their resolution.
Credits: 3
Delivery Methods: Online
Offered in Jan 2023, Apr 2023, Jul 2023, Oct 2023, Jan 2024, Apr 2024
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(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)
