Syllabus for ENG-202



Technical Communication is designed for students to develop skills that will enable them to produce clear and effective technical documents within multiple media with the consideration of ethical and legal issues. In particular, this course will teach students how to successfully articulate and communicate necessary information through explicit and concise writing. While the emphasis of this course will be on writing, oral communication will form an important component of the course as well. Additionally, Technical Communication focuses on the workplace and the needs of a professional rather than an academic setting and the needs of a student.



After completing this course, you should be able to:

CO1        Apply strategies for creating well-written, clear, and concise communications within a variety of professional contexts.

CO2        Articulate persuasive messages through multiple media.  

CO3        Evaluate ethical and legal considerations within various fields of technical communication.

CO4        Demonstrate effective page layout and design.  

CO5        Develop visual aids to improve audience understanding in various communication contexts.

CO6        Identify intended audiences in the creation and delivery of communication messages.

CO7        Demonstrate proficiency in oral communication.

CO8        Create and maintain a professional public online presence via social media.


You will need the following materials to do the work of the course. The required textbook is available from the University’s textbook supplier, MBS Direct.

Required Textbook

ISBN-13: 978-1-319-05861-6

Note: Upon purchasing the Technical Communication textbook, students are provided an access code to login to the LaunchPad site. It is recommended to create a LaunchPad account at the beginning of the course since a login is needed to access several case studies required in this course.

ISBN-13: 978-1457675522


Technical Communication is a three-credit online course, consisting of eight modules. Modules include an overview, topics, learning objectives, study materials, and activities. Module titles are listed below.


For your formal work in the course, you are required to participate in online discussion forums, complete written assignments, complete a wiki assignment, complete blog entries, take an online proctored midterm examination, and complete a final project. See below for details. 

Consult the Course Calendar for due dates.

Discussion Forums

In addition to an ungraded Introductions Forum, you are required to participate in six graded online class discussions.

Communication with your mentor and among fellow students is a critical component of online learning. Participation in online class discussions involves two distinct activities: an initial response to a discussion question and at least two subsequent comments on classmates' responses.

All of these responses must be substantial. Meaningful participation is relevant to the content, adds value, and advances the discussion. Comments such as "I agree" and "ditto" are not considered value-adding participation. Therefore, when you agree or disagree with a classmate or your mentor, state and support your position.

You will be evaluated on the quality and quantity of your participation, including your use of relevant course information to support your point of view, and your awareness of and responses to the postings of your classmates. Remember, these are discussions: responses and comments should be properly proofread and edited, mature, and respectful.

Written Assignments

You are required to complete seven written assignments. The written assignments are on a variety of topics associated with the course modules. For specific details consult the individual course modules.

Consult the Course Calendar for due dates.

Blog Entries

You are required to complete four blog entries. Blogging is a fundamental digital media practice and a significant means by which people communicate about particular issues, establish credibility, and construct online identities. These blog entries provide you the opportunity to practice and refine your blogging skills and offer another platform to engage in discussions of course topics. Everyone is encouraged to read their classmates’ blog entries and comment on them.

Note: The blog in this course is a collection of individual blog entries. As such, you will receive one grade for all required blog entries at the end of the course. Consult the Course Calendar for due dates.

Wiki Assignment

You are required to complete one wiki assignment. A wiki enables you to collaborate with other classmates by adding content to shared pages and respond to others using the comments feature at the bottom of each page. In essence, a wiki allows you to discuss, share, critique, and collaborate among group members. This is the online space for you to demonstrate your team work together. Everyone is required to add to the wiki and should feel free to amend others’ work, if necessary. 

Consult the Course Calendar for due dates.

Midterm Examination

The midterm exam is a 2.5 hour, closed-book exam covering material from Modules 1 through 4. It consists of multiple-choice and essay questions. A study guide located in the Examinations section of the course Web site provides a list of the key concepts on the exam.

For the midterm, you are required to use the University's Online Proctor Service. Please refer to the Examinations and Proctors section of the Online Student Handbook and see the General Information area of the course Web site for further information about scheduling and taking online exams and for all exam policies and procedures. You are strongly advised to schedule your exam within the first week of the semester.

Statement about Cheating

You are on your honor not to cheat during the exam. Cheating means:

If there is evidence that you have cheated or plagiarized in your exam, the exam will be declared invalid, and you will fail the course.

Final Project

You will apply multiple skills learned in the course, demonstrating your ability to plan, design, create, execute, and revise various written and oral persuasive and informational types of communication. The final project contains three deliverables, as described below:

Choose a topic (approved by the mentor) based on a technological item, gather research about this topic, and submit a summary including a list of sources to use for the project.

Based on your summary, write a brief instruction manual and create a digital flyer that could be used to promote or sell the item.  

Design a PowerPoint presentation and create a webcam video, giving an oral presentation of your project. Use the Timeline Kaltura module to bring these two media components together.

For further information and requirements, please consult the Final Project section of the course Web site. Consult the Course Calendar for due dates.


Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:






























Below 60

To receive credit for the course, you must earn a letter grade of C or better (for an area of study course) or D or better (for a course not in your area of study), based on the weighted average of all assigned course work (exams, assignments, discussion postings, etc.).


First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:


Thomas Edison State University is committed to maintaining academic quality, excellence, and honesty. The University expects all members of its community to share the commitment to academic integrity, an essential component of a quality academic experience.

Students at Thomas Edison State University are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

All members of the University community are responsible for reviewing the Academic Code of Conduct Policy in the University Catalog and online at

Academic Dishonesty

Thomas Edison State University expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the University insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty can take the following forms:


Thomas Edison State University is committed to helping students understand the seriousness of plagiarism, which is defined as using the work and ideas of others without proper citation. The University takes a strong stance against plagiarism, and students found to be plagiarizing are subject to discipline under the academic code of conduct policy.

If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, or without identifying it as a direct quote, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > Citing Sources.)

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else’s. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

For examples of unintentional plagiarism, advice on when to quote and when to paraphrase, and information about writing assistance and originality report checking, click the links provided below.

Examples of Unintentional Plagiarism

When to Quote and When to Paraphrase

Writing Assistance at Smarthinking

Originality Report Checking at Turnitin

Disciplinary Process for Plagiarism

Acts of both intentional and unintentional plagiarism violate the Academic Code of Conduct.

If an incident of plagiarism is an isolated minor oversight or an obvious result of ignorance of proper citation requirements, the mentor may handle the matter as a learning exercise. Appropriate consequences may include the completion of tutorials, assignment rewrites, or any other reasonable learning tool in addition to a lower grade for the assignment or course. The mentor will notify the student and appropriate dean of the consequence by e-mail.

If the plagiarism appears intentional and/or is more than an isolated incident, the mentor will refer the matter to the appropriate dean, who will gather information about the violation(s) from the mentor and student, as necessary. The dean will review the matter and notify the student in writing of the specifics of the charge and the sanction to be imposed.

Possible sanctions include:

Copyright © 2018 by Thomas Edison State University. All rights reserved.