Syllabus for GLM-550



Global Management examines the issues and challenges facing managers in a global business context. Specifically, the course explores and analyzes international aspects of organizational behavior, human resource management, labor relations, corporate strategy, and political risk. In doing so, the course covers both micro-level topics (for example, cross-cultural communication) and macro-level considerations (for example, formulation of international strategy).

Note: Your computer will need to have a media player, such as Windows Media or RealPlayer, in order for you to view the videos in this course.


After completing this course, you should be able to:

CO1        Evaluate theories, concepts, and recent developments in international management.

CO2        Synthesize those theories, concepts, and developments to help diagnose and solve problems in international management.

CO3        Analyze the challenges associated with international management in particular countries and regions.

CO4        Recognize and explain cultural values and perspectives and how these values and perspectives may affect one’s management style.


You will need the following materials to do the work of the course. The required textbook is available from the University's textbook supplier, MBS Direct.

Required Textbooks

ISBN-13: 978-0415825283

ISBN-13: 978-0312425074


Global Management is a three-credit, online graduate course, consisting of four modules. Modules include learning objectives, study materials, and activities. Module titles are listed below.

Course objectives covered in this module: CO1, CO2, CO3, CO4

Course objectives covered in this module: CO2, CO3, CO4

Course objectives covered in this module: CO1, CO2, CO3

Course objectives covered in this module: CO2, CO3, CO4


For your formal work in the course, you are required to participate in online discussion forums; complete written assignments, case studies, and self-assessments; and complete a final critical analysis paper. See below for more details.

Consult the Course Calendar for assignment due dates.

Discussion Forums

Within each module you will participate in one or more online class discussion forums. All discussion forums take place asynchronously on the class discussion board.

Online discussions provide an opportunity for you to interact with your classmates. During this aspect of the course, you respond to prompts that assist you in developing your ideas, you share those ideas with your classmates, and you comment on their posts. Discussion board interactions promote development of a community of learners, critical thinking, and exploratory learning.

Please participate in online discussions as you would in constructive face-to-face discussions. You are expected to post well reasoned and thoughtful reflections for each item, making reference, as appropriate, to your readings. You are also expected to reply to your classmates' posts in a respectful, professional, and courteous manner. You may, of course, post questions asking for clarification or further elucidation on a topic.

Note: Located within the Evaluation Rubrics folder on the course website is the online discussion forum rubric used to grade all online discussions.

Written Assignments and Case Studies

This course contains two types of modular assignments in every module:

In addition, in Module 3 you will begin your critical analysis of the text: Thomas Friedman's The World Is Flat. You will submit your outline for this paper in Module 3. At the end of Module 4, you will submit the final paper (see Critical Analysis below).

Note: All grading rubrics for written assignments and case studies are viewable within the assignment link. These rubrics will be used to evaluate and grade your assignment.

A Note About Research

The use of Wikipedia or other online encyclopedias for graduate-level papers is inappropriate. Aside from the uneven quality of the information that may be found in these sources, the real issue is that the information presented in these sources is "already digested." Use of such sources is an unacceptable shortcut for the graduate student. Students gathering information from these sites are essentially obtaining analyses done by someone else, not doing the work themselves. Rather than exploring the literature on a subject, such students are merely using the words of others who have already taken this vital step in academic research. It is imperative that graduate students be able to search the more academically-oriented literature, sift through useful (and not so useful) information, analyze, synthesize, and report the results of their activities. All of these steps are bypassed if information is cited from an online site such as Wikipedia. To sum up: Using information summarized or annotated by someone else is an unacceptable shortcut for a graduate student.


In Modules 1, 2, and 4  you will complete specified brief self-assessments found in your text, and you will write several paragraphs indicating your results and what the assessment reveals. These assessments allow you to examine your own cultural values and perspectives and discover how these values and perspectives may affect your management style.

Note: All grading rubrics for self-assessments are viewable within the assignment link. These rubrics will be used to evaluate and grade your assignment.

Critical Analysis

Your final assessment for this course will be a paper that allows you to synthesize and demonstrate what you have learned in this course. You will accomplish this through a critical analysis of Thomas Friedman's The World Is Flat.

Your paper should be 8 to 10 pages in length (2000 to 2750 words) and should follow the guidelines provided in the assignment. Be sure to follow accepted research approaches and citation format (APA). A full description of the project and its requirements is found in the Critical Analysis [paper] area of the course site. You will submit the outline for your paper in Module 3; the paper itself will be due in the last week of the course.

Note: The grading rubric for the final project is viewable within the assignment link. This rubric will be used to evaluate and grade your project. Please refer to the details of the rubric when preparing your project.


Your grade in the course will be determined as follows:

All activities will receive a numerical grade of 0–100. You will receive a score of 0 for any work not submitted. Your final grade in the course will be a letter grade. Letter grade equivalents for numerical grades are as follows:


















Below 73

To receive credit for the course, you must earn a letter grade of C or higher on the weighted average of all assigned course work (e.g., assignments, discussion postings, projects). Graduate students must maintain a B average overall to remain in good academic standing.


First Steps to Success

To succeed in this course, take the following first steps:

Study Tips

Consider the following study tips for success:


Thomas Edison State University is committed to maintaining academic quality, excellence, and honesty. The University expects all members of its community to share the commitment to academic integrity, an essential component of a quality academic experience.

Students at Thomas Edison State University are expected to exhibit the highest level of academic citizenship. In particular, students are expected to read and follow all policies, procedures, and program information guidelines contained in publications; pursue their learning goals with honesty and integrity; demonstrate that they are progressing satisfactorily and in a timely fashion by meeting course deadlines and following outlined procedures; observe a code of mutual respect in dealing with mentors, staff, and other students; behave in a manner consistent with the standards and codes of the profession in which they are practicing; keep official records updated regarding changes in name, address, telephone number, or e-mail address; and meet financial obligations in a timely manner. Students not practicing good academic citizenship may be subject to disciplinary action including suspension, dismissal, or financial holds on records.

All members of the University community are responsible for reviewing the Academic Code of Conduct Policy in the University Catalog and online at

Academic Dishonesty

Thomas Edison State University expects all of its students to approach their education with academic integrity—the pursuit of scholarly activity free from fraud and deception. All mentors and administrative staff members at the University insist on strict standards of academic honesty in all courses. Academic dishonesty undermines this objective. Academic dishonesty can take the following forms:


Thomas Edison State University is committed to helping students understand the seriousness of plagiarism, which is defined as using the work and ideas of others without proper citation. The University takes a strong stance against plagiarism, and students found to be plagiarizing are subject to discipline under the academic code of conduct policy.

If you copy phrases, sentences, paragraphs, or whole documents word-for-word—or if you paraphrase by changing a word here and there—without identifying the author, or without identifying it as a direct quote, then you are plagiarizing. Please keep in mind that this type of identification applies to Internet sources as well as to print-based sources. Copying and pasting from the Internet, without using quotation marks and without acknowledging sources, constitutes plagiarism. (For information about how to cite Internet sources, see Online Student Handbook > Academic Standards > Citing Sources.)

Accidentally copying the words and ideas of another writer does not excuse the charge of plagiarism. It is easy to jot down notes and ideas from many sources and then write your own paper without knowing which words are your own and which are someone else’s. It is more difficult to keep track of each and every source. However, the conscientious writer who wishes to avoid plagiarizing never fails to keep careful track of sources.

Always be aware that if you write without acknowledging the sources of your ideas, you run the risk of being charged with plagiarism.

Clearly, plagiarism, no matter the degree of intent to deceive, defeats the purpose of education. If you plagiarize deliberately, you are not educating yourself, and you are wasting your time on courses meant to improve your skills. If you plagiarize through carelessness, you are deceiving yourself.

For examples of unintentional plagiarism, advice on when to quote and when to paraphrase, and information about writing assistance and report checking, click the links provided below.

Examples of Unintentional Plagiarism

When to Quote and When to Paraphrase

Writing Assistance at Smarthinking

Similarity Report Checking at Turnitin

Disciplinary Process for Plagiarism

Acts of both intentional and unintentional plagiarism violate the Academic Code of Conduct.

If an incident of plagiarism is an isolated minor oversight or an obvious result of ignorance of proper citation requirements, the mentor may handle the matter as a learning exercise. Appropriate consequences may include the completion of tutorials, assignment rewrites, or any other reasonable learning tool in addition to a lower grade for the assignment or course. The mentor will notify the student and appropriate dean of the consequence by e-mail.

If the plagiarism appears intentional and/or is more than an isolated incident, the mentor will refer the matter to the appropriate dean, who will gather information about the violation(s) from the mentor and student, as necessary. The dean will review the matter and notify the student in writing of the specifics of the charge and the sanction to be imposed.

Possible sanctions include:

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