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HCM-404 Healthcare Quality and Outcomes: Measurement and Management

Healthcare Quality and Outcomes: Measurement and Management will focus on the evolving technologies and approaches used by healthcare providers to evaluate their performance and communicate their organizations' clinical, safety, and patient satisfaction outcomes to their stakeholders. We will explore the key principles of quality management (measurement, assessment, and improvement) and we will examine the evolution of quality management and the different ways that this process has evolved over recent decades. Topics will include new quality management regulations and standards, healthcare application of improvement models adopted from other industries, and different ways to manage the quality of population health improvement initiatives. By the end of the course, students will have developed a thorough appreciation of the current methods used by policy makers, researchers, payers, and healthcare providers to evaluate outcomes, as well as those used by consumers to choose who and where they get medical care.

Study Methods:

Online Courses (HCM-404-OL):
May 2019,  Jun 2019,  Jul 2019,  Aug 2019,  Sep 2019

Semester Hours: 3

Preview the Online Syllabus new window
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