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Technology has transformed the ways marketers must approach operations, channels, and customers. Marketing professionals must look beyond current e-business fads to understand the fundamentals that will distinguish marketing leaders in the future. The focus of this course is using the internet for marketing, including how to drive new sales and dovetail customer support and service activities. This course examines the social media mix, cybersocial tools, content marketing, and metrics used to make informed decisions. Students are required to use various social media tools to better understand the subject matter.
Advisory: It is advisable to have completed MKT-3060: Creating and Implementing the Electronic Enterprise or MKT-2010: Introduction to Marketing or a course in marketing management. Students will be required to set up and utilize several different social media accounts. Some examples of social media accounts include Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Credits: 3
Preview the Online Syllabus
(Please visit the University bookstore to view the correct materials for each course by semester as the contents of the actual online syllabus may differ from the preview due to updates or revisions)