Course Description The student will be able to demonstrate knowledge of the foundations of human communication, the self and communication, the listening process, verbal and nonverbal messages, interpersonal communication, group dynamics, and public speaking.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Define three communication models describing the corresponding elements or components of the communication process and illustrate each through a schematic.
Discuss at least five principles or axioms of interpersonal communication and provide supporting examples.
Discuss the role of the self and perception in human communication and illustrate your discussion with two or more examples.
Illustrate an understanding of the stages of listening with at least four scenarios.
Illustrate comprehension of at least four functions of verbal messages and four functions of nonverbal messages through examples of each.
Compare and contrast four positive and negative characteristics of small groups.
Create three patterns of organization for an informative speech using proper outline formatting for three speeches.
Critique the use of three appeals in a published persuasive speech indicating the degree to which each is successful.
Dynamics of One to One Communications (COM-308) 3 credits
Course Description This course is designed to examine the dynamics of one-to-one communication through reading and experientially: The course will further develop personal goals for optimizing personal communication and assist in establishing strategies for the attainment of these goals.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Describe the differences between--and implications of--the dynamic vs the static nature of one-on-one relationships
Recognize the variety of objectives of one-on-one communications and show an understanding of how the objective determines the flow of communication.
Identify challenges to achieving desired results in interpersonal communication.
Describe the role of nonverbal communication in advancing or thwarting effective communication.
Demonstrate ability to analyze effective and ineffective one-on-one communication--e.g., in a media interview, a job interview, a performance appraisal.
Recognize the role of good listening in achieving successful one-on-one communication; identify "good listening skills."
Describe the role of "rapport" in the one-on-one communication process
Interpersonal Communication (COM-330) 3 credits
Course Description In Interpersonal Communication we examine the process of interpersonal communication from various perspectives, including dyadic interactions, how we perceive others, listening skills, emotions, language, and nonverbal communications. By applying and mastering the concepts of interpersonal communication, you can improve your listening and interaction with others, handle conflict and human differences more positively and productively, and form more tractable and supportive relationships in a variety of contexts.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Explain interpersonal communication as it compares to communication in general and in other settings (small group, one to many, etc.).
Describe ways in which interpersonal communication depends in large measure on human perception and particularly person perception.
Explain how human emotions arise, impinge on, and affect interpersonal communication, and specify ways in which they can be managed for greater personal effectiveness in interpersonal communication.
Outline and describe ways in which language can either facilitate or inhibit success in interpersonal communication.
Demonstrate the significance of nonverbal communication, including such usually less-noticed factors as tone of voice, the use of space, etc.
Demonstrate how listening is critical to interpersonal success and how listening skill goes beyond hearing to an active strategy in conversation with others.
Categorize the varieties of human relationships and specify how and why they vary and where the various sorts most often appear.
Contrast different communication climates (e.g., defensive vs. supportive), and specify how those climates arise, are diagnosed, and can be made more positive.
Assess the varieties of conflicts that arise in human intercourse, and discriminate which approach to a conflict may be most successful and appropriate, given its essential cause and nature.
Nonverbal Communication (COM-361) 3 credits
Course Description The effects of space, body language, environment, objects, voice quality, dress, gesture, and human artifacts on communication.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Identify the various manifestations of nonverbal communication;
Recognize the relationship between verbal and nonverbal communication in regard to how nonverbal may complement or contradict verbal communication;
Describe the optimal role of nonverbal communication in functioning with verbal communication;
Identify obstacles to effective nonverbal communication;
Recognize the nonverbal aspects of verbal communication.
Communication in Families (COM-438) 3 credits
Course Description Emphasis on the role of communication in families; theoretical perspective of family interaction, current family issues, intercultural aspects of family interaction, effects of changing career/ family roles and intergenerational interaction.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Explain verbal and non-verbal communication and the importance of each in relation to various family members
Explain communication problems in the family unit
Discuss your understanding of gender differences in communication and the effects of these communication patterns in various family units
Compare and contrast theoretical perspectives of family interaction
Demonstrate understanding of communication patterns in relation to the traditional and contemporary family
Compare and contrast cultural difference of communication in families
Managerial Communications (MAN-373) 3 credits
Course Description Managerial Communications is an upper-level undergraduate course that explores key theories and strategies of contemporary organizational communications. The course recognizes that challenges exist for creating and implementing effective communication both inside organizations (between individuals and groups) and outside organizations (with markets, partners, and influential third parties). The course is structured around four fundamental beliefs: Individuals within organizations will continue to experience change in their relationships with their own colleagues and with people in other organizations.
Technology will have an increasingly significant impact on the content and methods of organizational communications, particularly at the managerial level. Managers' roles will continue to evolve away from dictatorial and authoritarian models to those emphasizing negotiation, coaching, collaboration, and consensus building. Managerial communicators will have to rely on situational analysis and planning in order to achieve ongoing effectiveness in communication.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Introduce key concepts of communication theory, strategy, and implementation within organizational settings
Develop students' skills in applying these concepts to realistic situations in a variety of workplace environments.
Explain the historical development of communication as an organizational process affecting internal processes and external relationships.
Define the steps in the process of human communication.
Compare interpersonal communication at individual and group levels.
Describe managerial communication as a component of organizational communication, and relate it to the roles and responsibilities of managers.
Identify the characteristics of technology that impact and interact with organizational and managerial communication.
Explain the key strategies for effective written and oral communication within and between organizations.
Available by TECEP exam.
Leadership Communication (MAN-376) 3 credits
Course Description Leadership Communication is an introduction to the study and practice of leadership from a communication perspective. The course focuses particularly on understanding leading as a symbolic process. Students will examine communication concepts and skills that will increase their effectiveness as leaders in a variety of leadership contexts: small group, organization, community, and society. Students will also learn how to deal with issues of culture, gender, and ethics, as well as how to handle crises and participate in leader development. The course provides the opportunity for students to assess their leadership communication styles, behavior, and skills as well as apply course concepts to real world settings.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Explain leadership communication theories and concepts.
Differentiate between leadership communication demands in group, organizational, and public communication contexts.
Analyze the role of communication in promoting diversity, encouraging ethical behavior among both leaders and followers, managing crises, and developing leaders.
Assess your own leadership (and followership) styles and behaviors.
Devise strategies for improving your leadership and followership skills.
Demonstrate written communication competency.
Apply course concepts to real world settings.
Data Communications (CAP-305) 3 credits
Course Description Intro. to the vocabulary and basic concepts of data communications. Networking, packet switching, satellites, and communication computers are examples of the technical subjects treated in some depth. Both the economics and political realities of international data traffic will be discussed so the student understands the problems of trans border data flow.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Explain the data transmission circuits, transmission media and the intervening equipment used for the data transfer between data terminal equipment.
Describe the communication channels including simplex, half-duplex and full-duplex.
Explain the ASCII character sets, parity and checksums, data encryption and data compression.
Describe the transfer of data in digital circuits.
Explain the network types, packet switching , and satellite communications.
Introduction to Mass Communications I (COM-120) 3 credits
Course Description Introduction to Mass Communications I looks at the nature and history of how complex organizations produce public messages. The course examines the development of mass media after the invention of the printing press, the telegraph and telephone, and photography. It also examines the relationship between mass communication and culture as well as the historical and cultural significance and impact of the media. The course covers print media (newspapers, magazines, and books) and electronic media (radio, sound recordings, and motion pictures) and considers how the digital age is affecting each medium. Finally, the course looks at the economics of mass communications as well as social and ethical concerns that are currently prominent in the field.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Identify the elements of the communication process, communication settings, and the nature of the mass communicator.
Describe the various models for studying mass communication.
Discuss the historical and cultural context for studying mass communication.
Explain the impact of the development of printing, the telegraph, the telephone and the Internet on mass communication.
Describe the relationship between photography and motion pictures.
Describe journalism in early America, how newspapers became a major industry, the impact of the Great Depression on journalism, modern newspapers, and the impact of online newspapers.
Compare newspaper, magazine, and book production and publishing.
Describe magazines and books in early America, the organization of these industries, and their modernization.
Explain the evolution of radio as a mass medium, the economics of radio, radio production, and the pros and cons of Internet radio..
Assess the impact of the radio industry on the recording industry.
Identify recording industry milestones such as rock and roll, the commercialization of rock, and the British invasion.
Discuss the history of motion pictures, the organization of the film industry, and motion picture production.
Elements of Intercultural Communication (COM-335) 3 credits
Course Description Elements of Intercultural Communication presents a theoretical and practical approach to the study of intercultural communication. The course focuses on the many elements and processes involved in the sending and receiving of messages across cultures. The aim of the course is to increase your sensitivity to and understanding of intercultural differences and similarities so that this awareness can lead to more effective communication. The course covers basic concepts, principles, and practical skills for improving communication between persons from different ethnic, racial, religious, and cultural backgrounds.
Learning Outcomes Through the Portfolio Assessment process, students will demonstrate that they can appropriately address the following outcomes:
Explain the communication process and relate it to communicating with cultures different from your own.
Demonstrate an understanding of how cultural differences in world view, family experience, and history shape perceptions, behaviors, and communication patterns.
Analyze and articulate the variables in the intercultural communication situation (attitudes, social organization, patterns of thought, roles, language, space, time, nonverbal communication, ethnocentrism, world view).
Describe specific verbal and nonverbal communication patterns that are reflected during human interaction. Explain the influence of culture on communication in at least three settings where intercultural exchanges are most likely to occur: the workplace, school, and health care environments.
Identify and implement ways to improve the intercultural communications in various professional, academic and social settings.