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TECEP®

NEG-401-TE Negotiations and Conflict Management

This exam assesses students' understanding of the conceptual framework of negotiations as practiced in the public and private sectors. Topics include: concepts, processes, strategies, and ethical issues related to negotiations; the theory, processes, and practices of negotiation, conflict resolution, and relationship management in a variety of situations; effective versus ineffective strategies; and patterns of negotiation and conflict resolution in multicultural contexts.

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Credits: 3


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